Today’s front-line team is shifting from traditional positions (tellers, new account representatives, financial service representatives, etc.) to a multi-tasking “Universal Banker”. Customer bases are tending to shift from the traditional “visit the bank twice a week” to quick-response, electronic banking relationships with the bank. This workshop focuses on the essentials for today’s universal banker in providing exceptional service, making referrals and building profitable relationships from millennials to baby boomers.
Branch Management Series
More than ever before, today’s branch manager is faced with a multitude of challenges and opportunities. Successful banks have Branch Managers who are focused on motivating and engaging the team, building and increasing loyal customer relationships, mitigating risks through compliance and regulatory adherence and accomplishing retail banking goals. In essence, the Branch Manager is the business manager. Ongoing education, training and networking are essential in developing successful Branch Managers in today’s ever-changing environment. Key elements of the series include: Developing a retail business banking plan, discovering leadership and management styles, ensuring compliance and operational adherence, mitigating risks, growing your branch and much more!
Directors & Officers Seminar
The Association offers a workshop for member banks’ boards of directors each year in May at a location convenient to the statewide membership. Group hotel accommodations at special rates are made available to workshop registrants. Workshop topics related to issues of importance to the banking industry for bank
directors and management are presented in an informal and relaxed atmosphere.
Each fall, the MIBA presents an excellent opportunity to learn how to defend against today’s cybercrime, criminal activities, and robbery trends at the MIBA Security Conference. Bank CEOs and security/compliance/IT officers should attend this conference annually to take advantage of industry experts, including the FBI and Secret Service. Past topics have included: IT Security—Best Practices, current IT regulations and requirements, Cybercrimes and Cybersecurity, Workstation Security, IT Exams, Identity Theft, ATM Fraud, Active Shooter training, Electronic Security Trends and Robbery Trends.
Credit & Lending Conference
In the ever-changing world of lending, it is more important than ever to know the latest on regulations, various loan products and industry trends. This seminar will give the bankers the opportunity to hear from speakers and peer groups on underwriting, loan origination, regulatory compliance and cross selling products as well as trends within the industry, general updates on community banking and various types of loans available to consumers.
Women in Banking Seminar
Network with your peers, compare notes with those who have similar challenges and successes, and learn from top-rated speakers on management, leadership, industry issues and personal development. This conference provides valuable tools and resources to help women advance in their careers and empower them to be better employees. Women at every level, from emerging leaders to executives, can gain knowledge from this conference to grow professionally.